Planned power outage information
• Two to three days before a planned electric outage we will call you and provide the outage start date and time, and approximate outage duration. Our goal is to keep planned outages to less than three hours. This will be an automated phone call, please listen to the entire message.
• If we don’t have your phone number or we aren’t able to make contact, we will put an informational flier on your door one day prior to the planned outage.
• During the outage, Alliant Energy employees may need to access your property to test our equipment. All Alliant Energy employees carry photo ID badges.
Importance of a correct phone number
We will call you with construction updates and planned power outage information. It is important that we have your current phone number. You can verify the phone number we have associated with your account by calling 1-800-255-4268 or viewing in My Account. To access or enroll in My Account, visit alliantenergy.com/myaccount.
There will be additional traffic and parked vehicles during this upgrade. Please be aware of your surroundings and drive safe. Your cooperation is greatly appreciated and we apologize for any inconvenience this may cause you. If you have questions, please call 1-800-ALLIANT (800-255-4268). We are available 6 a.m. to 9 p.m. Monday through Saturday.